First Tier Exterior Inc. (“First Tier Exterior,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit firsttierexterior.com (the “Site”) or contact us about our roofing, siding, gutter, fencing, railing, solar, window, and door services.
Information We Collect
When you request a free inspection or estimate, contact us, or otherwise interact with the Site, we may collect information such as your name, phone number, email address, mailing or property address, and any details you share about your project. We also automatically collect limited technical information — such as browser type, device type, pages visited, and approximate location — through cookies and similar technologies to help us understand how the Site is used.
How We Use Your Information
- Respond to inspection, estimate, and service requests
- Schedule and coordinate roofing, siding, gutter, fencing, railing, solar, window, or door work
- Communicate with you about your project, including by phone, text, or email
- Improve our Site, services, and customer experience
- Comply with legal, licensing, and insurance obligations
We do not sell your personal information. We may share information with trusted third parties who help us operate our business — such as scheduling software, financing partners (including HomeRun Financing and Enhancify, if you choose to explore financing), payment processors, and analytics providers — solely to help us provide our services to you.
Cookies and Analytics
Like most websites, we use cookies and similar tools (such as Google Analytics) to understand how visitors use our Site and to improve its performance. You can disable cookies through your browser settings; doing so may limit some Site functionality.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, but we work to protect your information appropriately.
Your Choices and Rights
You may ask us to access, update, or delete the personal information we hold about you, or to stop contacting you for marketing purposes, at any time by reaching out using the contact information below. California residents may have additional rights under the California Consumer Privacy Act (CCPA) regarding their personal information.
Children’s Privacy
Our Site and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.
Third-Party Links
Our Site may link to third-party websites, such as financing partners or manufacturer certification pages. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
First Tier Exterior Inc.
4701 Patrick Henry Dr BLDG 15
Santa Clara, CA 95054
Email: [email protected]
Effective date: August 11, 2026